Effects of Information Communication Technology on the Operational Performance of Selected Examination Bodies in Nigeria

Abstract

The use of information communication technology devices has been widely adopted by national examination bodies in Nigeria to enhance their efficiency and improve the credibility of the results of their examination over the last few years. This study therefore examines the effects of the use information communication technology on the operational performance of selected examination bodies in Nigeria. The selected examination bodies are National Examination Council (NECO) and Joint Admission and matriculation Board (JAMB). In this study, quantitative research method is used. The primary data use in this study was collected through questionnaire distributed to the staff of the selected examination bodies. The data collected from the respondents was analysed using SPSS and SMART PL S software for the exploratory and confirmatory factor analysis respectively. The results of the study show that the examination bodies in Nigeria have embrace the use of ICT. Also, the use of ICT for on-line registration has reduced the cumbersomeness in examination registration procedure in Nigeria examination bodies and the adoption of ICT has
helpful effect on the performance of the examination bodies.